Help Center 🤓
Information about the blue wine
We are so excited about the blue wine that it’s a great pleasure to answer all of your questions.
Is it suitable for vegans?
Yes it is! No animals were harmed in the making of this wine. We made the wine that we would love to drink ourselves, so animal cruelty was never a choice since one of the founders is vegan ?.
Customer happiness manager at Gik
Can I buy from the US?
I’m afraid not. Yeah, we are kind of stupid ? BUT we are working really hard to make it happen and we expect to get there by August ?.
Meanwile, you can preorder your bottles and get preferential access.
What is a pre-order?
Basically, we take note of what you would like to buy and we keep your email stored kindly in our database and in our hearts. Once we are able to ship across the states, we will reach out and you will have the chance to buy – if you are still in the mood ?.
Please excuse us and thank you for your understanding ?.
Happiness manager at Gik
Technical problem with the web
Ups! Please excuse us ? … We will solve the problem as soon as possible! ?
It would be great to see the issue live. Could you attach a screenshot of the problem? That would help enormously our IT guy.
Thank you for warning us of this error. You are helping us to provide a better service to all our customers ?.
Much more than the IT guy
Quotations for special orders
We are thrilled to be your special wine for your special occasion. Tell us what you want and we will answer you with pleasure.
Commemorations and celebrations
The birth of a child ? A birthday? A graduation ? We accompany you everywhere. Let us know the date of the event and tell us what you had in mind! ?
Let us know the approximate date of your wedding and tell us what you had in mind. And congratulations!
Business gifts ?
Please tell us about your company and your needs: quantity, packaging, time frame… We will contact you as soon as possible with a budget.
Are you a distributor?
Please, head to the distribution area, where you will find the right contact form and information about the product.
Are you a store?
If you are a business and want to work with us, please tell us about your business and we will respond as soon as possible.
Are you a journalist?
You can find information, photos, videos and a contact address in the press room.
Where should I store it?
That’s a good question. We recommend keeping it in a cool, dry environment, out of the reach sunlight. The fridge is ideal for storing your bottle of Gïk. Long time exposure to sunlight may adversely affect the stability of the color.
What is the right temperature for service?
We do not want to tell anyone what to do. We like to drink the wine nicely chilled, below 13º C ⛄️, but you can enjoy it as you prefer. Your wine, your rules.
Can I buy it at a local store?
The answer to this question will be yes… one day. For now, however, the best way to purchase it is this web page.
It is a pity that our very first clients have to endure this inconvenience, that future customers will not experience. Sorry for the hassle and thank you for your patience. We really appreciate your support.
Where are you located?
We are on the move a lot so the Internet and our email inboxes have become our actual workplace. However, we would be happy to meet you at our workshop in Spain, in the ZITEK startup incubator.
Happiness manager at Gik